Managed Operator

Managed AI workers on your revenue workflows

We find the work quietly losing you customers, then build the managed AI worker that does it.

Managed Operator installs a worker that watches your leads, quotes, booked calls, and stalled deals, prepares the next approved action, and shows you what it did. It runs on your own history before it ever replies to a live customer.

The quote nobody chased. The webinar registrant nobody reminded. The member who lapsed without a word.Same leak, different business

Free and ungated. Ten questions, answered from memory, scored in your browser.

the job board receipts approved
Fig 01 · the operator's desk · sketch placeholder
Fig 02 the showpiece

The Operator's Morning

You already know the work that slips. A lead fills in your form and waits two days for a reply. A quote goes out and nobody chases it. A call happens and the follow-up sits in someone's head. Managed Operator puts a managed worker on that work. The worker knows your business, acts inside lanes you approve, escalates anything unusual, and writes back what happened so you can see it. Every skill it runs comes with a written contract, a scorecard from testing, and a receipt trail. You are watching a worker do a job you can check, not trusting a black box.

The quote sweep, replayed Synthetic demo data 08:04
Found · quote sweep34 open quotes scanned
Quote 1408 · Hillcrest fence
quiet 9 days · no reply since send
Quote 1371 · deck rebuild
quiet 16 days · price revised since send
Quote 1422 · retaining wall
quiet 6 days · opened twice this week
Drafted · risk gateevery draft is checked before it moves
PASS
Follow-up · Hillcrest fence
Hi Marcus, checking in on the fence quote from the 24th. Happy to walk the boundary line again if anything moved...
HELD
Follow-up · deck rebuild
Draft prepared, not sent.
price changed since send · held for you
PASS
Follow-up · retaining wall
Hi Dana, you opened the retaining wall quote twice this week. If timing is the question, the crew has a slot in...
Your phone · approvals
Managed Operator
Two quote follow-ups passed the gate and are ready to send. One is held, the deck rebuild price changed since the quote went out. Send the two that passed?
Approved 08:04
Receiptsr-2212 onward
08:02 sweep done · 3 quiet quotes found · r-2212
08:04 sent follow-up · quote 1408 · r-2213
08:04 sent follow-up · quote 1422 · r-2214
08:04 held for owner · quote 1371 · price drift · r-2215
Sweep done at 08:04. Two follow-ups sent, one held for you. Replay of one synthetic morning. Real installs write real receipts you can read.

What gets installed

Managed Operator is four parts working together.

You own the two that matter most.

business brain · yours the commander schedules · self-repair lead response quote follow-up booked-call reactivation support signal managed workers · named for the job control room · yours you approve from here
Fig 03 · brain, commander, workers, control room · sketch placeholder
1

Business Brain Yours

The worker starts with what you already know and usually keep in people's heads. Your offer, your pricing rules, your proof, the objections you hear, your policies, and the way you like things said. This lives in a brain you own and can export, so the worker's drafts sound like your business instead of generic AI.

What you seeA readable record of the context your worker uses, that you can edit and take with you.

2

The Commander

The Commander is the managed runtime that keeps the worker running. It routes each piece of work to the right step, runs the schedules, and catches its own failures and fixes them before you notice. This is the part Managed Operator manages for you, so you are not maintaining automations or babysitting a tool.

What you seeA steady stream of work getting handled, with alerts coming to Managed Operator first when something breaks.

3

Managed workers

Each worker is named for the job it does, like the Lead Response Worker or the Quote Follow-Up Worker. A worker watches its source, prepares or takes the next approved action, escalates anything outside its lane, and records the result. You start with one worker on one workflow and add more once the first one earns it.

What you seeA worker with a clear job, a defined lane, and a log of every action it took or queued for you.

4

Control room Yours

The control room is where you see what the worker found, what it drafted, what it did, what it escalated, and what it learned this week. You approve the calls that need a human, and everything else is recorded for you to review. This is the surface you own and log into, separate from the tools the worker reaches into.

What you seeOne place showing pending approvals, the action log, the week's results, and what the worker will improve next.

Checked against 456 eval cases

How we make it safe to trust

Most AI tools ask you to trust them because they sound confident. Managed Operator is built so you do not have to take our word for it. Every part of how a worker behaves is written down, tested, and recorded where you can see it.

A contract for every skill

Each thing a worker can do ships with a written contract that states what it takes in, what it is allowed to do, where it must stop and ask, and what a good result looks like. Nothing runs without one.

A playbook you approve

Before a worker goes live, you sign off on the playbook that sets the cases it handles on its own, the cases it drafts for you, and the cases it must escalate. The worker operates inside that agreement and nowhere else.

Approval gates on anything that matters

Sends to customers, spend, public claims, and anything outside the approved lane wait for your yes. Routine, low-risk work moves on its own, so you are not the bottleneck.

A receipt for every action

Each time the worker does something, it leaves a receipt showing what it saw, what it decided, what it did, and why. If you ever need to know what happened with a lead, the answer is already written down.

A scorecard from real testing

Before your worker touches live work, we build a set of real examples from your own history and score the worker against them. You see what it got right, what it flagged, what it missed, and how we fixed the misses. That scorecard is yours to read.

Shadow mode first

Your worker runs on your past leads, quotes, and calls before it ever replies to a live customer. You watch it work against cases you already know the outcome of. It earns the live lane by proving it on your own history, not on a demo.

Instead of trusting a promise, you read the contract, check the scorecard, and follow the receipts.

Fig 04 the worker menu

The jobs a managed worker runs

You start with one worker, on the workflow costing you the most. These are the jobs a Managed Operator worker runs.

For a trades or service business that means quotes, callbacks, and jobs. For a coaching, community, or audience business it means enrollments, webinar no-shows, and lapsed members. The worker takes its nouns from your business.Same physics, different nouns

Lead Response Worker

Watches your new inbound leads, sorts them by fit and urgency, and drafts or sends the reply you approved.

Your receiptA running log of each lead, the response it handled, and the next step it set.

Quote Follow-Up Worker

Finds the quotes you sent that have gone quiet, drafts the right follow-up, and flags any that are missing information or a decision.

Your receiptA live list of open quotes with the chase it queued and where each one stands.

Booked-Call Worker

Prepares you before each booked call, captures what was said, and drafts the follow-up while it is still fresh.

Your receiptA prep brief before the call and a summary with next steps after it.

Reactivation Worker

Surfaces the stalled deals and cold opportunities worth another touch and prepares the next approved nudge for each.

Your receiptA shortlist of revivable opportunities, with the reason each one made the list and the message it drafted.

Support Signal Worker

Reads the questions, complaints, and repeated friction coming from your customers or members and turns them into an owner brief with draft responses.

Your receiptA weekly signal brief showing what keeps coming up and the replies it prepared.

How it's built

Built from a library you can read

Every worker is assembled from a library of skills we build and test before any client sees them. Today that library holds 24 skills across six job families, each with a written contract that says what it may do and where it must stop. Behind them sit 456 eval cases that have to pass before a skill ships or changes.

When a live worker misses, the miss becomes a new eval case, so the library gets harder to fool the longer it runs. The counts on this page come straight from the catalog, and they move as the library grows.

24 skills, each with a written contract
6 job families, brain to refinery
456 eval cases passing today
Counted, not rounded

Start here

Start with the free Instant Leak Check

Ten questions. An honest map. No email needed.

Before you hire a worker, see the work it would do. The Instant Leak Check asks ten questions you can answer from memory, then maps where your leads, quotes, and booked calls are slipping and puts a dollar range on each leak. Ranges, never single-number promises, and the places it could not see are labeled as plainly as the places it could.

It is the same eye a Managed Operator worker uses, run once on your business, for free. If your follow-up looks tight, it says that too.

You pick how you sell when it opens, and the questions arrive in your nouns. Quotes and callbacks for a service business, enrollments and no-shows for a coaching or community business, client projects for an agency.

Run your Leak Check About three minutes, in your browser.

Where it can go from there

Free

Instant Leak Check

Ten questions, an honest map of your follow-up, a dollar range on each leak.

$97

48-Hour Follow-Up Engine

Your follow-up system written for you and delivered in 48 hours. The full $97 credits toward the audit.

$999

Revenue Leak Audit

A dossier built on your real export, delivered as a live dashboard. Credits 100% toward month one of an install started within 30 days.

$5,000/mo

Managed worker install

One worker on one revenue workflow, run and improved for you. Details below.

All pricing in USD.

Fig 05 the install

What a Managed Operator install includes

A pilot is one worker, installed on one real workflow, and run until it is dependable. Here is what you get.

Workflow map

We shadow how the work happens now, across your real leads, quotes, or calls, and write down the steps, the edge cases, and the decisions a person makes.

Business Brain

Your offer, proof, policies, and approved answers, captured so the worker acts like it knows your business.

Eval set

A set of real examples from your history with the right answers marked, so the worker can be tested and scored before it goes live.

Test mode

The worker runs in shadow on past work first, with full logs, so you can watch it before it touches a live customer.

Approved live lane

Once the scorecard passes and you approve the playbook, the worker handles the routine cases on its own and escalates the rest to you.

Weekly improvement

Each week, the worker's misses and your corrections become new rules, so it gets sharper the longer it runs.

Control room

One place to see pending approvals, the action log, the week's results, and every worker you have running.

The Business Brain and every receipt belong to you. You can read them, edit them, and export them at any time. If you ever leave, you keep the brain your business built.

Who builds this

The founder

Tom Ravenhill portrait slot · sketch

Tom Ravenhill · Managed Operator

I would rather show you the work than sell you the dream.

Managed Operator is built and run by one operator, after ten-plus years building marketing technology and systems. The library, the contracts, and the eval counts on this page are the work itself, and they are what I would rather be judged on than a promise.

Client Zero is Managed Operator itself, so the first worker runs on our own follow-up before it runs on anyone else's. The business is early, and founding-client pricing says so out loud.

Fair questions

Things owners ask before they buy

Do we have to change our tools?

No. The worker is built around the CRM, inbox, calendar, forms, and quoting tools you already use. We connect to them with scoped access rather than replacing them, and we do not move your business into new software.

What happens when the worker gets something wrong?

It gets caught, and it gets cheaper to catch each week. Anything outside the approved lane escalates to you instead of going out. Every action leaves a receipt, so a miss is visible, and each miss becomes a new eval case in the weekly improvement loop.

Can it send something embarrassing to a customer?

Sends to customers wait for your yes until the playbook you approved says otherwise. Before any of that, the worker runs in shadow mode on your own past work, where you watch it against cases you already know the outcome of.

Who owns what if we part ways?

You keep the Business Brain, the receipts, and the exports. They are readable files, not a hostage. Managed Operator keeps the runtime and the skill library it runs on.

Is this an AI that runs my whole business?

No, and we would not sell you one. It is one worker with one job, operating inside a written lane, with a human on every judgment call. You add a second workflow when the first one has earned it in receipts.

What if it does not pay for itself?

We do not promise results, and we do not tie the price to a revenue claim. The de-risking is structural. The audit credits toward month one, the initial term is three months, and the receipts show you exactly what the worker did. The audit can also conclude you do not need a managed worker, and it is allowed to say so.

Fig 06 the next step

See where your follow-up is leaking.

Run the free Leak Check now, in your browser, with nothing to hand over. If the map shows real money in the gaps, the ladder is sitting right under it.

One-person shop. A few founding clients at a time, so the work stays watched.

A typical path, not a promise. Every rung stands on its own.